1. In general
We record data about our customers and the interested parties themselves so that we can provide the best service.
We record this information:
Name, address, telephone number and email address.
The reason we need this information is because we want to be able to:
send news information to anyone who expresses interest
deliver the orders agreed with customers
You always have the opportunity to gain insight into the data we have recorded about you. You can object to any registration under the rules of the Personal Data Act.
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3. Information will not be disclosed without your consent
We do not sell or disclose recorded information without first obtaining your consent.
4. How long do we keep the recorded personal data?
We keep the recorded data for as long as necessary to provide a good service to our customers and stakeholders who have contacted us. Of course, both customers and stakeholders can ask to be deleted at any time.
Contact form at https://www.HYDRIVE.com
The personal data you register yourself through our contact form at https://www.HYDRIVE.com/contact/ is stored until you ask for it to be deleted.
If you are a customer with us, we will save your emails as long as you are a customer. According to the Bookkeeping Act, we must keep some information for five years. This applies, for example. invoices for you.
If you are not a customer, we will keep your e-mails as long as it is relevant to the information you have requested.
5. We record visits to our website
We use a standard tool that records the number of visits to our website, which domains the visitors come from and which pages they view at https://www.HYDRIVE.com
We use these statistics to improve and target our customer service.
6. Who has access to information in our databases?
The functions of our company that are engaged in servicing our customers have access to the registered personal data.
We keep the recorded personal data unencrypted. Personal data is stored in databases that are protected from unauthorized access by means of user ID and password.
8. Additional information about the personal data that we record
You are always welcome to write to https://www.HYDRIVE.com/contact/ or call +45 28101180. We typically respond to weekdays between 5 p.m. 8 and 16.